Return and refund policy

Please find here all information regarding your right of withdrawal. You can send back products purchased from Autoricambi Moncalieri (intact and inside the original packaging) by 10 working days since receiving the goods.

In order to claim you right of withdrawal you may want to fill the following form in all parts:


We will accept returned goods only when the above form is previously sent to us by e-mail or fax.

If you return a product, you will need to bear the cost to ship it back. We will refund only the product cost, but not the shipping cost. Returned goods must be returned new, intact and inside the original packaging. We reserve the right to withhold an amount equal to any damage caused to the product.

Additional administration costs may be debited for some specific categories of returned goods. Please contact us if you need further information on this point.

Provided the shipped products are not in accordance with the order, we will withdraw the goods at our own expense.

Returned goods must be shipped back by 10 working days since receiving the parcel. Any shipping method deemed appropriate may be used (postal parcels are usually the cheapest method).

For further information:

  • Call our Customer Service
  • Send an e-mail

You cannot exercise your right of withdrawal when you purchase tailored products. Furthermore, collateral costs cannot be refunded (for instance, setups or product demonstrations). These are illustrative, yet not exhaustive examples.

Additional information:

Decreto lesgilativo 6 Settembre 2005 ,n. 206 - Codice del consumo a norma dell'articolo 7 della legge 29 luglio 2003, n. 229 - pubblicato nella Gazzetta Ufficiale n. 235 dell'8 Ottobre 2005 - Supplemento ordinario numero 162.

The provider of products and services is Autoricambi Moncalieri LTD: legal office located in Via Bogino 13, 10024 Moncalieri (TO) Italy; headquarter located in Strada Carigano 46, 10024 Moncalieri (TO), Italy.

In accordance with â€D.Lgs. 206/2005â€, customers are entitled to withdraw the contract entered into on the internet, within the limitations listed above, without incurring into penalties or necessity to explain the circumstances.